About us
CATEGORIES
Luxury Experience
As the name suggests , Dubai Travel Expert strives to bring World-class experiences that one may not find elsewhere in the world. Our wide range of activities include Luxury city tours across Dubai, Abu Dhabi, and the other cities, Safaris, and access to various other attractions such as Museums Art Exhibitions, theme parks and so much more. If you’re looking for a life altering experiences then you definitely must check out some of our options.
Adventure
Are you one of those seeking that adrenaline rush and want to explore what the UAE can offer? Trust us when we say we know plenty of ways to get your hearts pumping. From racing on the golden sands with the best dune buggies to self driving options in the desert and camel treks and excursions to so much more. If you start getting tired of the land then we can even get you up to the sky with hot air balloons , or maybe even a helicopter.
Elite
Want to get a glimpse of how the 1% around the world live their lives? Say no more, we got you covered with our exotic and luxurious cars, yachts, and private jets., with 100% custom packages. Choose the experiences that you would like to pursue and we make them happen. Our wide range of VIP and Premium or luxury experiences such as glamping will be just the zing you’re seeking to make your holiday perfect.
Lifestyle
Rejuvenation is defined as the action of making someone feel better and energetic again. Here at Dubai Travel Expert, we have specially curated wellness packages that will destress and get you back at 100 % in no time. Our various packages include awakening the Yogi in you with different types of Yoga, Multiple Spa options, and even an incredible selection of body and mind treatments.
Frequently asked questions
Can I modify the booking after receiving the confirmation?
If you would like to make changes to your booking, please send us request to : info@dubaitravelexpert.ae mentioning the booking reference and changes you would like to make.
We will process your request according to the terms and conditions of the booking, including cancellation and modification requirements.
How to cancel a booking?
To cancel a booking, please send us a request to: info@dubaitravelexpert.ae with booking reference.
Cancellation of the tour can be done according to booking and/or cancellation terms and conditions for this particular tour.
Can I change one tour for another?
If you would like to amend one tour to another, send request to: info@dubaitravelexpert.ae with booking reference.
We will process your request according to the terms and conditions of the booking, including cancellation and modification requirements.
Are baby seats available on the tours?
Baby seats can be provided upon request and are strictly subject to availability. The child seat has to be paid at a child or adult rate where applicable and according to the terms and conditions of each particular tour as well as the age of the child.
Request for a child seat should be e-mailed to: info@dubaitravelexpert.ae , with
booking reference number.
How to get a refund when canceling a tour?
If the tour is subject to cancellation, according to the terms and conditions of the reservation, the full refund will be processed and credited to the card, with which the payment was made within 14 working days with a deduction of bank commissions. Travel Expert Company LLC is not responsible for the bank commissions applied for the refunds.
Can I make a tentative booking for a selected date/time?
To tentatively block/book the tour on a specific date/time, please contact us by e-mail: info@dubaitravelexpert.ae with the tour details and desired date/time. We will process your request in accordance to the specific terms and conditions applied for this particular product.
How to reach the tour starting point if transportation is not included?
The description of the tour indicates the starting point location of the tour. You can either book a transfer at extra cost on our website, in “Additional Services” section, or, alternatively book a taxi and mention the starting point location where the tour takes place.
Where do I have to wait for my tour pick up if it’s included in the tour package?
If you stay in the hotel, please wait for your pick up or tour guide next to the concierge desk.
If you stay at a place other than a hotel we will get in touch with you and check your preferred pick up location, convenient to both.
Is it possible to book and confirm the tour with payment upon pick up?
The tour must be paid in advance while booking on the website.
Can a child participate in a tour if the child age is limited according to the terms and conditions?
Please contact us on info@dubaitravelexpert.ae and we will get back to you with alternatives that may help you to select the right option/tour.
Is it compulsory to present the documents confirming child age when booking the excursions?
The service provider reserves the right to ask for the age verification from the parents in case of any doubts and in accordance to the specific terms and conditions applied for several attractions (theme parks, aqua parks etc)
What should I do if I forgot/lost my belongings during the tour?
If you forgot / lost things during the tour, contact the company provider or contact us by e-mail: info@dubaitravelexpert.ae , giving a detailed description of the lost items: color, shape, size, brand and the circumstances where you may think the items were lost/forgotten. Please provide us with your direct contact details where we can reach you to receive any additional information required. We will do our best to assist you in this matter however we can not be held responsible for any items lost or forgotten during the tours booked via Travel Expert Company LLC.
Is it possible to cancel the tour if the weather conditions are bad?
The tour can be canceled or rescheduled free of charge due to bad weather conditions to ensure the safety of the guests and upon the consent of both parties. In case if the booking option does not indicate “non-refundable if cancelled”
We'd love to hear from you
Get in touch
- Travel Expert Company LLC
- Sharjah Media City, Sharjah, UAE
- +971 55 2842 145
- info@dubaitravelexpert.ae